Andy Y. Su
Department of Psychology MS 25
Rice University, Houston TX, 77251-1892
AYS@rice.edu
832.794.5084
 
EDUCATION
Master of Art
Human-Computer Interaction                                                                                                               Expected 2008
Rice University                                                                                                                                   Houston, TX
 
Bachelor of Science
Experimental Psychology                                                                                                                      2001-2005
University of South Carolina                                                                                                                  Columbia, SC
 
Course Highlight:
 
Advanced psychological statistics I & II                                               Methods of human computer interaction
Non-traditional interfaces                                                                  Topics in human computer interaction
Foundations of cognitive psychology                                                   Foundations of industrial/organizational psychology
 
AWARDS
Rice University Psychology Graduate Fellowship                                                                                        2006-2008
Dean’s Honor List (six times total)                                                                                                           2001-2005
 
PUBLICATIONS
Su, A.Y., Ling, A., Borden, T. (2008). SoniFinder – an auditory interface for object location. Poster, Texas Regional Human Factors and Ergonomics Society One Day Conference, Austin TX.
 
Su, A.Y., Kortum, P.T., Peres, S.C. (2007). The effect of auditory progress bars on telephone hold time   estimation. Poster, Fourth Annual One Day Conference of the Houston Human Factors and Ergonomics Society, Houston, TX.
 
Su, A.Y., Buxhoeveden, D.P., Mactutus, C.F., Booze, R.M. (2005). The effects of cocaine on vertical cortical micro-organization in prenatal rats. Poster, Discovery Day Undergraduate Research Symposium, Columbia, SC.
 
Su, A.Y. (2000) The Tower. The Chamber of Dreams. Watermark Press, Owing Mills, MD.
 
RESEARCH
The effect of multitasking on workload ratings for on-hold callers. Master’s Proposal, 2008.
 
Designed three experiments to validate on-hold caller behavior in real-world scenarios and investigate the relationship between multitasking, on-hold stimuli, and workload ratings. Built interactive voice response system with VBVoice to handle participant calls. Developed protocol for an ethnographic field study using remote video recording to capture real-world user behavior.
 
YouVotronic – An electronic voting interface. Class project, 2007.
 
Developed a prototype touchscreen electronic voting interface as a part of an interdisciplinary team. Applied numerous human factors techniques in an iterative design cycle, including task analysis, GOMS modeling, Pareto analysis, error analysis, and heuristic evaluation. Tested six pilot users on the interface for efficiency, effectiveness, and satisfaction. Presented findings in class.
 
User interactions in massively-multiplayer online role-playing games. Literature review, 2007.
 
Reviewed select works on massively-multiplayer online role-playing games, a dominant form of computer gaming today. Examined demographics, motivations, play patterns, business models, and additional issues such as addiction and griefing among players.
 
Garry’s mod: Toward an immersive learning experience. Class project, 2007.
 
Investigated the possible use of a commercial computer game for virtual training. Surveyed 100 players over the Internet for interaction patterns, attitudes, and willingness to adopt alternative methods of physical simulation. Conducted a cooperative virtual field study in an online environment. Presented findings in class.
 
User interactions in massively-multiplayer online role-playing games. Literature review, 2007.
 
Reviewed relevant literature regarding the demographics, motivations, play patterns, and other issues such as griefing and addiction among players of massively-multiplayer online role-playing games (MMORPGs).
 
The use of virtual reality in training. Literature review, 2006.
 
Reviewed the use of simulations for training and rehabilitation. Discussed the merits, limitations, and design and implementation issues associated with computer, model, environmental, and low-fidelity virtual reality systems.

EMPLOYMENT
Teaching Assistant
Department of Psychology                                                                                                  08/2006 – Present
Rice University
 
Assisted with two undergraduate psychology courses. Coordinated with instructors and TAs and liaised with students. Recorded student attendance. Graded coursework, exams, and essays. Held office hours and led regular review sessions to help students with course content.
 
Assistant Researcher
Institute for Families in Society                                                                                         01/2006 – 07/2006
University of South Carolina
 
Worked on a project team to investigate the effectiveness of state funded medical programs for chronic diseases. Interfaced with record database for other team members. Encoded, entered, and kept inventory of database items.
 
Technical Support
Department of Mathematics                                                                                              12/2004 – 07/2005
University of South Carolina
 
Provided on-site troubleshooting support for faculty and laboratory computers. Responsible for installation and maintenance of departmental computer labs, including associated networking and display equipment. Kept inventory of all assets.
 
Research Assistant
Dr. Ran Wei                                                                                                                          2004 – 2005
Department of Journalism
University of South Carolina
 
Responsible for qualitative and quantitative data collection, classification, encoding, and entry in a research project on international advertising. Critiqued study design, method, and instrument validity. Translated survey material from English to Chinese.
 
PRESENTATIONS
Rice University HCI/HF Seminar                                                                                                 03/2008
The effect of multitasking on workload ratings for on-hold callers.
 
Rice University Memory Class                                                                                                   02/2008
Implicit and procedural learning
 
Rice university HCI/HF Seminar                                                                                                 04/2007
The effects of auditory progress bars on telephone hold time estimation